HOW WE CAN HELP

18U has been working with young survivors for over 25 years. Our charity was started by survivors and many of our workers and volunteers have experienced various forms of abuse and know how important it is to provide the best possible service to young people and children. 

Our support is free of charge (we can even pay for your travel in most circumstances) and is highly confidential. We can offer support -

in person

We offer face to face support in and around Tayside (and sometimes further). We can meet you in our offices or a public place by arrangement. You can also drop in for support without an appointment anytime that we are open. (opening times include evenings and weekends but do vary so it's best to get in touch for up to date opening hours)

​You can bring a friend or family member and you don't need to tell us your name or anything about yourself that you don't want to

By phone

We can provide support over the phone on our office landline, freephone number, and office mobile. We can is most circumstances call you back to save you any charges

Support by phone is only available by appointment so please contact us by other means to begin with and we can arrange suitable time

Our numbers - freephone 0800 731 40 80
​Office landline - 01382 206 222

By text/whatsapp/snapchat/messenger etc

Support is available via mobile text and apps. If we don't have the app that you like to use we are usually able to download things so please just ask :) 

You can send a message 24/7 but it may at times take us a day or 2 to reply as we are a very small charity

​Our text/app number is 07707531976

online - Email and forum

One of the most convenient ways to get in touch with us is by using our online support service. 

Support is available via Email and on our online forum and chat room. 

Check out the forum by clicking here 

Use the contact us form on the home and contact us pages for Email